China Youth Network, Beijing, December 7th In March this year, some netizens posted on Baidu Tieba: "I received a message today, and the e-driver said that I downloaded other driving software and blocked me on the client side. There are two solutions, go back to the company to terminate the contract, or self-report 100 orders a day! Self-report 100 orders means pay 400 yuan. The company is really strange. It relies on the information fee of the crusher to survive!"
Tieba screenshot
The legacy problem has not been solved, and e-driving is facing more exposure. Recently, a reporter from China Youth Network learned that the Beijing branch of e-driving is recalling cheating drivers. Each cheating driver can return to the e-driving platform as long as he pays a "redemption fee" of 400 yuan.
Submit the "redemption fee" and use the swiping order to make up for the swiping error.
An e-driving driver said that he had been making orders on the e-driving platform for nearly a year. In the middle of this year, he was blocked from receiving orders due to cheating by swiping orders, and could only do black driving "picking up work". However, in November, the Beijing branch of e-driving suddenly issued him a recall notice, on the condition that he complete the task of 100 orders within 2 days.
What does 100 orders in 2 days mean? A master Wang who has been engaged in driving for many years told reporters that it is a fantasy to do one order at a time. Even in peak season, a driver can do up to 10 orders a day. Completing 100 orders in 2 days can only be done by swiping orders.
Screenshot of the e-driving driver page. Respondents provided
According to the e-driver driver’s end, the driver completed 98 orders in 56 minutes and 29 seconds online, and earned 3,940 yuan on the day. "If you can’t complete 100 orders in 2 days, and you want to come back to make orders, you have to compromise with their overlord clause, report the order yourself, enter another mobile phone number on the driver’s end, swipe 100 orders, and pay 400 yuan." Master Wang analyzed.
Why 400 yuan? Industry insiders told reporters that drivers need to pay 10% of the company’s information fee for each order they make. According to the starting price of 40 yuan in Beijing, an order is 4 yuan, so 100 orders are 400 yuan. Behind the platform’s forcing drivers to brush orders is the fact that e-drivers ask drivers for "redemption fees".
According to the recall notice issued by the Beijing branch of e-driving, the recalled drivers are divided into two situations: "the driver who has terminated the contract" and "the driver’s side is blocked, and the contract has not been cancelled."
Recall notice issued by e-driving Beijing Branch. Respondents provided
The reporter found that if it is the first case, pay cash directly. The driver who has terminated the contract wants to return to e-driving and then needs to complete three tasks, namely: 300 yuan platform use fee (non-refundable); 200 yuan equipment fee (refundable for 100 orders); 300 yuan information fee pre-deposit (refundable when the contract is terminated, cash can be withdrawn). In other words, no matter what the situation is, the cheating driver who is banned by e-driving must pay at least 300 yuan.
It is no accident that e-driving squeezes drivers from time to time
However, it is not the first time that e-driving has squeezed drivers. According to the Chongqing Business Daily, a user "Haozi R" posted on a forum in Chongqing that he received more than 150 orders during the company’s activities, but his driver terminal was later blocked by the company. The company said that he had maliciously swiped orders, and the 9,000 yuan salary he earned would also be deducted.
"The company said that it wants me to take 9,000 yuan to unblock, and refund me 7,000 yuan next month. The money deducted in the middle is for me to pay the information fee for each order again." "Haozi R" said that he believes that he did not swipe the order, and every order is a normal operation. He is very angry about the company’s practice.
The driver terminal of "Haozi R" has been blocked. The picture comes from Chongqing Business Daily.
Industry insiders: forcing drivers to pay or because the capital chain is tight
In response to the recall of cheating drivers by e-driving, the reporter consulted relevant lawyers. The lawyer said that the recruitment of cheating drivers by e-driving is suspected of false propaganda and unfair competition, and should be morally condemned.
"The Consumer Rights Protection Law, the Anti-Unfair Competition Law of the People’s Republic of China and the Advertising Law of the People’s Republic of China all have relevant provisions. Advertisements must not contain false or misleading content, and must not deceive or mislead consumers. Recruiting cheating drivers obviously does not meet the strict entry standards of e-driving’s publicity to the outside world, and is suspected of false propaganda." The lawyer said that in order to sell "driver information services" to driver drivers, e-driving lowered the threshold to recruit cheating drivers, against the driver’s wishes, attached many unreasonable conditions, and was also suspected of unfair competition.
In the "White Paper on the Development of the Driving Industry" released by Tsinghua University Law School in August this year, it is pointed out that to standardize the service quality of the driving industry, each driving company needs to self-regulate, including the driver access system, the standardization of driving service and the standardization of driving price. E-driving recalls cheating drivers, which obviously violates the basic point of the "driver access system".
Another industry insider said that e-driving recalls a large number of cheating drivers, requiring each person to pay a "redemption fee" of up to 400 yuan, or it is related to the tight capital chain. After the reporter checked the relevant information, it was found that the last financing of e-driving was in May 2015, and e-driving has not received financing for two and a half years. At the same time, in the face of the current fierce competition in the driving market, the operation strategy of e-driving drivers may be defective, and they cannot recruit or retain people. They can only rely on the recall of cheating drivers as a way of sacrificing service quality to supplement transportation capacity.
The method of recalling cheating drivers is tantamount to drinking poison to quench thirst. This part of the drivers with bad records will return in large quantities, which will definitely bring about a significant decline in service quality and seriously harm brand perception.
