As an important service industry, no mode of transportation will stop because of festivals. Every Spring Festival, on the contrary, is a time for traffic people to tighten their strings. They are on the job, keeping safe access, keeping all the way smooth, and keeping the reunion year of thousands of families.
This edition focuses on ordinary transportation workers who stick to their posts during the Spring Festival, to see how these "people who don’t go home" spend their Spring Festival.
Qiongzhou Strait: Special boats and special classes cross the sea safely.
On the first day of the Lunar New Year, there are many flowers and crowds on both sides of Qiongzhou Strait, and the busy passenger and ro-ro routes are intertwined with happy scenes.
"Be sure to tie and tie the vehicle well, and at least two triangular pads must be padded." On the morning of New Year’s Day, Chen Jilin, a law enforcement officer of Zhanjiang Maritime Safety Administration, patiently yelled at the crew in the cabin of the special class of new energy vehicles. "The distance between vehicles should be at least one meter. You must strictly patrol the cabin. The full-time patrol security guard should patrol the cabin every half hour. Once problems are found, take timely measures to ensure the safety of passengers’ lives and property." Chen Jilin and his colleagues shuttled through the long cabin, patrolling the neatly arranged new energy vehicles, repeatedly telling the crew the precautions, and carefully checking every link to ensure passengers and vehicles to cross the sea safely.
During Spring Festival travel rush this year, the demand for new energy vehicles crossing the sea is huge. Since February 1st, the Qiongzhou Strait has opened a "special boat and special class" for the transportation of new energy vehicles, which adopts the mode of "separate loading of people and vehicles", that is, the new energy vehicles are transported by a ro-ro ship alone, and the drivers and attendants are transported by another ship, and the ro-ro ships transporting new energy vehicles carry passengers at different times.
At this time, at the other end of the remote monitoring of Qiongzhou Strait, VHF sends out safety reminders and New Year greetings from time to time. "Haizhuang No.2, the weather is not very good now, and the visibility at sea is not good. You should strengthen your observation during the voyage and wish you a happy New Year!" At Xuwen Marine Department’s Hong Kong Intelligent Management Sub-center, Chen Qiuning, a duty officer, is reminding ships entering and leaving the port to pay attention to navigation safety through VHF.
During the Spring Festival holiday, the regulatory service on the north shore of Qiongzhou Strait tightened the safety string. The staff monitors the speed of ships entering and leaving the port in the channel 24 hours a day, and forms a "on-site+electronic" supervision mode with the law enforcement brigade to fully grasp the ship’s entry and exit reports and navigation trajectories.
During the Spring Festival this year, the passenger ro-ro ship in Qiongzhou Strait continued to operate at full capacity, and the bad weather such as cold wave, strong wind and low temperature was prone to occur frequently, which made the task of ensuring water traffic safety in Qiongzhou Strait even more arduous. The blue figure of Zhanjiang maritime people was stationed on the water route, and handed in the answer sheet of "People can walk smoothly and things can flow smoothly" in the "big exam" of the Spring Festival.
Xie Xiaolin Chen Ruiting Reporter Li Xuya
Tangshan Port Jingtang Port Area: Orderly Connection and Efficient Supply Guarantee
Trains roared in and out, huge ships shuttled back and forth, and the coal "Spring Festival travel rush" was a busy scene. Ensure supply and steady growth, reduce energy consumption and improve quality. During the Spring Festival, we entered Jingtang Port Area of Tangshan Port, Hebei Province, and the coal loading and unloading operations were orderly and the safety production was smooth and smooth.
At 19 o’clock on New Year’s Eve, the staff of SDIC Jingtang Port Company carried out loading and unloading operations in an orderly manner according to the instructions of the central controller. Previously, the duty manager of the production dispatching center has organized relevant posts, and comprehensively carried out the "desktop" deduction of production organization based on information such as weather conditions, vehicle and vessel loading and unloading plans, sampling requirements and equipment operation status, so as to consolidate the safety foundation.
I saw Ge Chengcheng, the operator of the centralized control of tipping, skillfully using the mouse to operate the tipper and the stacker. "After the intelligent transformation, our work efficiency has doubled." Ge Chengcheng said that the traditional four-person on-site operation has become a single-person operation of two machines, which can complete the turning and stacking operation of coal trains from port entry to storage with high quality and efficiency.
Jingtang Port Area, with three specialized coal berths with berthing capacity of 100,000 tons and annual designed throughput of 44 million tons, is one of the important channels for the country to transport coal from the north to the south and coal from the west to the east. On the New Year’s Eve, the coal supply and transportation will not stop, and all employees in related positions will be on duty.
After the production posts are handed over one after another, the posts of centralized control, storage yard, sampling and so on are achieved under one operation instruction. The central controller monitors the automatic weighing, sampling and coal blending of coal in the operation process through the central control system to ensure the orderly connection of all links in loading and unloading operations. Ge Chengcheng and his colleagues also concentrated their efforts and their work efficiency was full.
"This year is the second consecutive year that I have spent New Year’s Eve in my post. If it is my turn to be on duty, I must take this responsibility!" Ge Chengcheng said with a smile, "The difference is that this year, my old Tang is also on duty on New Year’s Eve."
Ge Chengcheng’s husband, Tang Xu, is the head of the production support department of SDIC Jingtang Port, and has been working at the production site for several days. The palletizing operation requires the deployment of a flow machine, the yard is windy, and the coal samples need to be loaded out of the warehouse … He has become a proper logistics "first brother". For this couple who are on duty during the Spring Festival, being together is reunion.
Fang Guofeng Wen/Photo courtesy
Zhejiang Expressway: Keep the Road Smooth and Keep Improving
The Xinchang-Tiantai section of Shangsan Expressway is the traffic artery in the eastern part of Zhejiang Province. During the Spring Festival, a large number of tourists travel to Tiantai kokuseiji, and the traffic volume on this section runs at a high level.
On February 14th, the fifth day of the Lunar New Year, Zhang Weiqiang, secretary of the Tiantai Resident Party Branch and resident director of Zhejiang Communications Group, came to the unit early to check the traffic situation of road vehicles before monitoring the big screen. "The weather is good during the Spring Festival holiday, and the number of people who come out to travel has increased. Although the traffic volume on some sections has increased, the overall traffic condition is good. We have prepared a number of smooth plans to go all out to maintain the traffic environment. " Zhang Weiqiang said that there are many snow, ice, rain and fog weather on mountain expressways in winter, so he paid special attention to the study of road smoothness techniques under bad weather conditions.
In December 2000, Shangsan Expressway was opened for operation, and Zhang Weiqiang has since become a highway person. After 24 years’ persistence in Spring Festival travel rush, Zhang Weiqiang led the Baochang team to explore the process of snow removal and smoothness in practice with precise command, collaborative integration and expansion linkage, summed up a series of practical techniques such as snow protection and low temperature freezing prevention, and cultivated a "veteran eagle post" party member assault team, and the Spring Festival travel rush Baochang system was gradually improved.
Zhang Weiqiang also spent enough time on the quick evacuation of the accident. A series of rescue tools, which have won national invention patents, such as the replacement wheel with small vehicle speed, the replacement wheel with locked truck hub, the support frame of large truck, and the air pump device on the trailer, are artifacts that Zhang Weiqiang equipped to improve the efficiency of road maintenance.
On the second day of New Year’s Day, a car broke down at 267K in the three-door direction because of the locking of the rear wheel. After the rescuer arrived, he immediately put a replacement wheel on the rear wheel of the faulty car at a low speed and towed it away in only 5 minutes. "As soon as the accident is handled, there will be more security. It is our greatest wish to return home safely." Zhang Weiqiang said that during the Spring Festival, he paid special attention to the efficiency of security, requiring the resident security team to arrive strictly in 12 minutes, complete the disposal in 30 minutes, and complete the rush in 60 minutes.
"I have been confused and anxious, but now I am more happy and proud." Zhang Weiqiang said that after guarding this road for 24 years, he had a deep feeling with the road and the "Veteran Eagle Gang". "What is flowing in my blood now is the pursuit of road smoothness and Excellence, which is a deep and sincere feeling of traffic people."
Wang Yuan Luo Jiachun Wen/Photo courtesy
Fuzhou North Bus Station: the most trusted figure in the eyes of passengers
On February 9, less than 6 o’clock in the morning, Zhu Xin had arrived at Fuzhou North Bus Station in Fujian. She quickly changed into work clothes, tidied up the station and started a day’s work.
At the volunteer service desk, Zhu Xin welcomed the first passenger who came to consult.
"I forgot to bring my ID card. With my child, can I buy a ticket and take a bus?" A middle-aged man asked.
Zhu Xin taught him to apply for a temporary ride certificate and instructed him how to buy a ticket.
"Hello, help me check if there is a bus to Hainan?"
"Excuse me, do you have any tickets to Shaowu? Where can I buy it? "
"Can you help me get the ticket?"
……
During his stay in Spring Festival travel rush, hundreds of people went to the service desk for help every day. Zhu Xin and his colleagues were always patient and meticulous in answering questions, enthusiastic and sincere in service, and watched the passengers come with anxious faces and leave with smiles.
"Little sister, help me get the ticket, thank you." Zhu Xingang sent away the passengers in front, and Aunt Chen, who is in her 60 s, handed in her ID card and wanted to pick up the ticket.
"Auntie, you sent the bus to Zhou Ning at 12 noon. Now there is the last ticket for Zhou Ning’s bus at 8: 40 in the morning. Do you need to change it?" Worried that the elderly will have to wait for nearly three hours, Zhu Xin offered to provide the change service. "Thank you so much! Your service is really good! " Aunt Chen even thanked her and got on the bus back home in advance.
After busy at the information desk, Zhu Xin came to the waiting hall again. Wearing a ribbon of volunteer service, she is the most trusted figure in the eyes of passengers. Carrying bags and suitcases, answering inquiries, looking after luggage, guiding into the station, cleaning up … These services are trivial and complicated, but Zhu Xin has done it with great care and patience. "My job is to serve passengers, and I will be there whenever I need it." Zhu Xin said.
As the vice squad leader of the service team of Fuzhou North Bus Station, Zhu Xin has worked in the service team for more than ten years. Under the leadership of the predecessors and the accumulation day by day, Zhu Xin wrote down many service essentials: the old and the young are sick and pregnant, and they should take the initiative to help them; Older passengers are inconvenient to travel, so they should take the initiative to pay attention and guide; Foreign tourists are afraid of getting on the wrong bus and crossing the point by mistake, so they should be guided gently and patiently; Children are lively and active, so we should pay attention to safety … Sincere smiling face, warm words, thoughtful service and meticulous care. Zhu Xin integrates these service details into his daily work. After a hasty lunch, Zhu Xin plunged into the busy work in Spring Festival travel rush.
Fu Xiaoying Chen Jingjing reporter Xue Rongtai Wen/Photo courtesy
Fuyang West Railway Station: Chinese New Year is to run in the crowd.
At 5 o’clock in the morning of the sixth day of the first month, the drizzle in northern Anhui was accompanied by a cold wind. Mu Shuwen, the stationmaster on duty at Fuyang West Railway Station, quickly walked out of the dormitory door, came to the station and got into the surging crowd. This is her 13th year in Spring Festival travel rush.
Fuyang, Anhui Province, with a population of over 10 million, is one of the famous labor exporting places in China, with more than 3 million people working in Jiangsu, Zhejiang and Shanghai all the year round. "369, go out" is a traditional custom for local people to travel. On the sixth day of the first month, the tide of Fuyang people going out came as scheduled.
Mu Shuwen hurried into the Leifeng service station of Yingzhou Love, and there was an endless stream of visitors who came to consult. "Excuse me, I bought my ticket in the wrong direction. What should I do?" "I am old, my leg has been injured, I can’t move easily, and I can’t get a mobile phone." ….. Just over half an hour, Mu Shuwen kept his eyes open and his mouth shut, which solved the trouble for 22 passengers.
At 11: 12, Mu Shuwen’s walkie-talkie sounded: "A passenger on the G2693 train from Xinxiang East to Shenzhen North lost his valuables and needed to be handed over." She trotted to platform 10, took the lost red luggage case back to the service station, and compiled the passenger record.
In busy Spring Festival travel rush, the work of passengers is "continuous". "During the Spring Festival, the daily workload is doubled than usual. We have to send and receive 28 trains from morning till night." Mu Shuwen said that at the end of the day, you need to stand and walk for seven or eight hours, often with backache and numbness in your hands and feet. "Between 11 o’clock and 12 o’clock, there are 16 trains passing through Fuyang West Station intensively. Our station will receive and send a train in less than 4 minutes on average." Mu Shuwen said, "Most of these trains are passing trains in long groups, with large passenger flow and short stop time, so it is self-evident that the on-site organization is difficult. This requires that our service work should not be sloppy, and it must be meticulous and meticulous. "
"Please don’t be crowded, pass the gate in an orderly manner, and brush your ID card to enter the station." At 12: 46, Mu Shuwen trotted to the entrance of 1B ticket gate with a trumpet in her hand, waiting for the passengers to stop at the station, and then she transferred to Platform 1 without stopping. It was not until about 13 o’clock that I could eat a few meals sent by the canteen.
Keep an eye on all posts, divert large passenger flow and maintain order; At the peak of passenger flow, coordinate and dock with passengers in advance, calculate the time point carefully and organize passenger flow; In case of emergency, the first time to deal with the disposal … Mu Shuwen at 22: 35 on the same day to send away the last train, only to return to the dormitory.
On that day, Fuyang Railway safely sent 99,100 passengers, a year-on-year increase of 2.28%. Among them, Mu Shuwen’s Fuyang West Railway Station passenger team received 182 trains and sent more than 27,000 passengers. "Tomorrow we will run the night high-speed train at the station, and the two-shift passenger transport staff will be even busier." Mu Shuwen smiled and waved, as if never tired, and walked into another late night.
Lu Yingguo Text/Photo courtesy
Chongqing Public Transport: No matter how late it is, we must take passengers home.
On New Year’s Eve, there are still crowds outside the T2A terminal of Chongqing Jiangbei International Airport. One after another, passengers set foot on the K01 line of the airport express, and there were bursts of laughter in the carriage.
Airport Express Line K01 does not close until it receives the passengers of the last flight every day. This late-night "car ferry" is also the only bus line in Chongqing that has no fixed closing time. With the opening of the curtain in Spring Festival travel rush, the K01 line has become more and more busy, carrying the homesickness of Spring Festival travel rush’s returning home at night and speeding home.
The driver of this night bus is Yu Yungang, and this year is his sixth time in Spring Festival travel rush. "Around the Spring Festival is our busiest time of the year. At night, the passenger flow of the airport express line is still very large, and staying up late is a common occurrence." Yu Yungang said that in his impression, the latest time was around 5: 30 in the morning.
Yu Yungang and his colleagues have long been accustomed to such night shift life. "If you do this job, you must do it well. No matter how late it is, you must pick up the passengers and go home. " Different from the conventional bus lines, the driver of the airport express is a business card representing the image of Chongqing, which is the first impression left by many passengers when they come to Chongqing.
"Ladies and gentlemen, happy Spring Festival! Thank you for choosing to take the airport express. Please fasten your seat belt and we are ready to leave. " Soon, the passengers on the bus were almost full. After a few greetings, Yu Yungang sat in the cab and drove to the city. In the carriage, the wanderers returning home are chatting about their New Year plans and New Year’s resolutions, and a vigorous warmth is surging in the carriage …
During the Spring Festival this year, Chongqing Communications Investment Group launched more than 6,000 buses and more than 320 rail trains as regular transportation capacity every day, further improving the matching of transportation capacity and volume; The bus reserves more than 300 motor vehicles every day, and each line yard of rail transit arranges one hot standby vehicle and one cold standby vehicle, which will be put into operation in due course.
According to the change of passenger flow, Chongqing public transport takes timely operation and organization measures such as adding cars, working overtime and delaying. Rail transit has also established a working mechanism of dynamic optimization of traffic organization, and measures such as reducing the number of trains returning to the depot, adjusting small routes and extending the stop time of key stations are taken every day from 19: 00 to 23: 00 to ensure the transport capacity at night.
Zhao Xiaoxue Wen/Photo courtesy
Tianjin air traffic control: the Spring Festival handover of air traffic control couples
"Today I’m off duty to sweep the dust first, and tomorrow you will prepare your parents’ new year’s goods." "You are working the night shift on New Year’s Eve this year, so I will leave jiaozi for you and go home to eat at night." This is the Spring Festival "handover" between Zhang Dengke and Li Xinshu, air traffic controllers of Tianjin Tower. They have already spent eight such Spring Festival together.
Zhang Dengke and Li Xinshu are brothers and sisters, both in the tower, and colleagues, belonging to the combination of "two-tube combination". Their daughter was born on the eve of the Spring Festival in 2019 and was named "Yunhang". Li Xinshu said that this is to hope that their small civil aviation family will sail as freely as possible in the clouds and be safe and smooth.
At work, what others see is Li Xinshu’s dashing and heroic attitude. Behind the countless safe landings and landings, Li Xinshu and his colleagues silently persisted, devoted themselves wholeheartedly, shouldered heavy responsibilities and worked hard day after day.
On New Year’s Eve this year, Li Xinshu kept her old age in her post again. "Although I missed the reunion with my family, I am very pleased to be able to escort the reunion of thousands of families." Li Xinshu introduced that during the period of Spring Festival travel rush, the number of flights increased, and the controllers needed to be more focused and quick-thinking, and make reasonable command and coordination plans in time to ensure the safe take-off and landing of each flight.
On the first day in the Year of the Loong, Zhang Dengke came to the post to hand over the shift, and the couple once again spent a special Spring Festival in their own way. "For our family, life is work, and work is for a better life. Only a big country can have our small family, and we must have the feelings of home and country." Zhang Dengke said.
"I’m on the job on New Year’s Eve. You take care of the elderly and the children at home. It’s hard!"
"I am on duty on the first day, pay New Year greetings to my parents and give my children lucky money!"
"CCA2887, tower, runway 16R, calm wind on the ground, you can take off, happy Spring Festival!"
……
The sound of greetings is full of the gathering of the air traffic control couple during the Spring Festival, just for the lights of their duties. Zhang Dengke and Li Xinshu are used to this kind of handover watch. As long as the post needs them, they are there to escort the reunion road in the air.
Ren Xiang
